Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Shanbhag Kaki collects, uses, stores, and protects your personal information when you visit our website, place an order, contact us, or interact with our services.

By using our website, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website or place an order:

Name
Email address
Billing and shipping address
Phone number if required for order delivery
Order details and purchase history
Payment status and transaction reference details
Messages or inquiries submitted through our Contact Us page
Website usage information such as pages visited, device type, and browser details

2. How We Use Your Information

We use your information for the following purposes:

To process and deliver your orders
To send order updates and transaction-related communication
To respond to your questions, requests, or complaints
To process refunds, replacements, or cancellations where applicable
To improve our website, products, and customer experience
To send marketing updates only where permitted or consented
To comply with legal, tax, payment, and regulatory requirements

3. Payment Information

We do not store your complete card, UPI, net banking, or payment wallet details on our website. Payments are processed through third-party payment gateway providers.

Your payment information is handled by the payment provider according to their own privacy and security practices.

4. Cookies And Website Tracking

Our website may use cookies and similar technologies to improve website performance, remember preferences, understand visitor behaviour, and support analytics or marketing activities.

You can control or disable cookies through your browser settings. However, some parts of the website may not work properly if cookies are disabled.

5. Sharing Of Information

We do not sell your personal information. We may share limited information only when required for the following purposes:

With courier or logistics partners for order delivery
With payment gateway partners for payment processing
With website, hosting, or technical service providers
With legal, tax, or regulatory authorities when required by law

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no internet-based website, payment system, or electronic storage method is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary for order processing, customer support, legal compliance, accounting, tax, fraud prevention, and business record purposes.

8. Your Rights

You may request access, correction, update, or deletion of your personal information, subject to applicable law and business/legal requirements.

To make a privacy-related request, you can contact us through our Contact Us page or email us at info@shanbhagkaki.com.

9. Marketing Communication

If you subscribe to updates or offers from us, we may send you promotional communication. You can opt out of such communication by contacting us or using the unsubscribe option where available.

10. Children’s Privacy

Our website is intended for general users and online shoppers. We do not knowingly collect personal information from children without appropriate consent.

11. Third-Party Links

Our website may contain links to third-party websites, platforms, or payment providers. We are not responsible for the privacy practices, content, or policies of third-party websites.

12. Updates To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

13. Contact

For privacy-related questions or requests, please contact us through our Contact Us page or email us at info@shanbhagkaki.com.